Product Manager — Order & Back of House

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly?

Join our team.

In this role, you will partner with business leaders and engineers to build custom software that powers our iconic brands of Gap, Old Navy, Banana Republic, and Athleta. You will help define the product roadmap for ship from store and buy online, pickup in store (BOPUS) by working with other product management counterparts and leaders to understand upcoming capabilities to positively impact the customer experience.

• Work with your product management counterparts and leaders to understand upcoming capabilities and help to scope out the customer experience.
• Write robust requirements, prioritize the backlog, and work closely with the engineering teams to deliver and test quality software.
• Develop and manage project plans and key stakeholder engagement strategy on all initiatives.
• Build relationships with key business partners and other brand stakeholders; articulate product needs clearly and succinctly to different audiences and cross‑functional partners.
• Develop in-depth knowledge of industry trends and standards to introduce continuous process, tool and methodology improvements.
• Identify, measure, and interpret results to validate product strategy; provide research, analysis, and support for identifying, evaluating, and resolving strategic opportunities.

• Experience in designing, developing and implementing platforms, APIs, and/or complex customer capabilities.
• Experience working with large software engineering teams both within and outside of your domain.
• Demonstrate technical acumen; ability to influence and debate solutions with technical team members, to understand technology solutions and potential trade‑offs and to represent technical concepts to non‑technical stakeholders.
• Probe beyond the stated situation, identify underlying issues and consider possible alternatives.
• Good understanding of concepts and procedures within own subject area (add subject area here).

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• See more of the benefits we offer.

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging.

In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.

Salary Range: $117,700 - $153,000 USD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.