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Customer Area Compliance Lead

Job in Pleasanton, Alameda County, California, 94566, USA
Listing for: Roche
Full Time position
Listed on 2026-09-03
Job specializations:
  • Business
    Regulatory Compliance Specialist, Risk Manager/Analyst
Job Description & How to Apply Below

Customer Area Compliance Lead

At Roche, you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.

Join Roche, where every voice matters.

As Customer Area Compliance Lead, you will oversee the comprehensive compliance program for the Molecular Lab Customer Area and the Portfolio & Project Management Global Function within Roche Diagnostics Solutions. Operating at a Senior Director level, you will serve as the primary compliance authority and strategic partner to executive business leaders, shaping cross-functional governance and mitigating complex global risks. This role will also support the compliance management program for key US Diagnostics sites.

In this Senior Director-level capacity, you will architect and manage the governance and strategic framework for compliance and business sustainability, foster a culture of integrity, drive global compliance risk management, and deliver state-of-the-art compliance programs with a proactive, business-oriented approach. You will collaborate closely with the RDS Compliance leadership team and the broader global Diagnostics compliance network.

You will report directly to the DIA RDS Compliance Lead and drive continuous, strategic improvement of the overall Compliance Management Program.

Key roles and responsibilities include:

  • Design and implement compliance strategy for the designated business units in alignment with Group and Divisional Compliance priorities and objectives.
  • Define the compliance strategic roadmap for the designated business units through cross-functional collaboration and engagement with local, regional, and global stakeholders.
  • Drive designated business unit strategy implementation support and build the organizational skills and capacity necessary to realize the Diagnostics Vision.
  • Serve as a Subject Matter Expert in the designated business units for the entire Diagnostics compliance community, driving and actively contributing to any initiative related to these areas.
  • Enable sustainable business operations by providing proactive and pragmatic compliance advice that includes the identification, management, and improvement of key compliance risks across the designated business units to support risk management and compliance assurance.
  • Partner with designated business unit organizations to co-create value with and for key stakeholders and support the culture of integrity. Enable a learning environment and keep customers at the center of activities.
  • Develop and deliver compliance training for the employees of the designated business units, and collaborate with RDS Compliance to ensure RDS employees are properly trained on compliance resources, risk areas, policies and procedures, and reporting activities.
  • Advise and participate in governance bodies of the designated business unit organizations and the DIA compliance organization.
  • Keep apprised of industry trends and national and international legal, regulatory, and political decision-making processes to safeguard the interests of Roche.
  • Support and provide input to the representative of Roche in the Ethics & Code Committee of Adva Med and other industry and similar associations.
  • Contribute to the compliance management program for US sites, including supporting the architecture and implementation of the governance and strategic framework for compliance and business sustainability, developing and delivering training, conducting monitoring activities, and supporting risk and opportunity assessment and management as needed.

Who you are:

  • Bachelor's Degree is required.
  • 10+ years relevant work experience (or 7+ years with JD) with demonstrated knowledge of the life sciences industry and legal and regulatory environment (e.g., compliance, legal, regulatory, medical affairs, marketing, audit, risk, assurance or governance), ideally with international and people management experience.

Preferred qualifications:

  • Regulatory & Compliance Expertise:
    Deep knowledge of international healthcare laws, medtech/diagnostic regulations, and industry codes to ensure cross-border compliance.
  • Strategic Industry Vision:
    Proven track record in global healthcare, driving long-term strategy, market positioning, and patient-focused solutions.
  • Cross-Functional Leadership:
    Decisive, high-integrity leader skilled at guiding multicultural, matrixed, and virtual teams toward shared enterprise goals.
  • Complex Problem-Solving:
    Adept at rapidly analyzing complex situations to deliver practical, pragmatic, and high-impact business solutions.
  • Stakeholder & Change Management:
    Strong facilitator capable of bridging silos, aligning conflicting interests, and driving organizational transformation.
  • Project Management
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