Marketing Coordinator

Shifts, Time, and Days:
Full-Time, Sunday - Thursday

Pay Range: $23 - $25

Ivy Park of Pleasanton

5700 Pleasant Hill Road

Pleasanton, CA 94588

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Company Paid Life Insurance
• Team Member Discount Program (Life Mart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program

Assists the Marketing Department in handling all administrative tasks, including organizing events, handling telephone, walk-in, and inbound mail inquiries, touring qualifying prospects, and assisting with resident move‑ins as needed.

• Maintain a thorough knowledge of the property’s products and services to effectively represent the property to referral sources and prospects.
• Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
• Give community tours as a backup to the Marketing Department.
• Handle all inbound telephone, walk‑in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and following up with all correspondence, as directed.
• Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed.
• Organize, plan and manage all marketing events staying within the approved budget.
• Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
• Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home.
• Completely and accurately follow a new move‑in checklist.

• Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
• Able to process information and apply common sense to follow and carry out written or oral instructions.
• Able to analyze, solve, and respond to problems or concerns.
• Able to count and perform moderately complex math problems.
• Must be highly motivated and able to work independently.
• Able to obtain and maintain valid first aid certification.
• Must pass a criminal background check and health screening tests, including physical and TB tests.
• May be required to vaccinate, participate in daily screening, surveillance testing, and wear face coverings and other PPE to protect the health and safety of team members and residents.

Oakmont Management Group is an Equal Opportunity Employer.