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Senior Public Sector Customer Success Leader

Job in Pleasanton, Alameda County, California, 94566, USA
Listing for: Smarsh
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Business
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 92000 - 100000 USD Yearly USD 92000.00 100000.00 YEAR
Job Description & How to Apply Below

Smarsh is seeking a Sr. Customer Success Manager to own a public sector portfolio and lead end‑to‑end lifecycle management, including adoption, governance, and retention in partnership with Account Executives.

You will nurture business relationships, drive renewals, and identify growth opportunities while collaborating with internal teams to deliver value and minimize churn across 80+ channels. If you are passionate about customer success, building trusted relationships, and delivering

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Position Requirements
10+ Years work experience
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