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Automotive Service Advisor: Customer-Focused
Job in
Pleasanton, Alameda County, California, 94566, USA
Listed on 2026-08-30
Listing for:
Hendrick Automotive Group
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
East Bay BMW in Pleasanton, CA, is seeking a Service Advisor to sell, identify, and document service, maintenance, and repair work for customers and to schedule service to be performed. The role emphasizes accurate documentation, strong customer service, and teamwork with the service staff.
You will collaborate with technicians to determine required services, advise customers on recommendations, estimate costs, and explain estimates to customers while maintaining CSI and following safety rules.
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