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Hybrid Chat Support Specialist II – Member Services
Job in
Pleasanton, Alameda County, California, 94566, USA
Listed on 2026-09-04
Listing for:
1st United Credit Union
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
1st United Credit Union in Pleasanton, CA is seeking a Member Contact Center Chat Consultant II to assist members and potential members via chats, phone, and assistance with products and services. You’ll resolve questions, handle transactions within your authority, and route chats to the right teams when needed.
The role requires 1–3 years of related experience, a high school diploma or GED, excellent listening and telephone skills, and availability to work Saturdays.
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