Director of Field Operations

Role Summary

Senior field execution leader responsible for getting the scope built safely, productively, and without avoidable downtime, coordinating crews, live-network MACs, and day-to-day delivery across the data hall floor.

Senior field execution leader responsible for getting the scope built safely, productively, and without avoidable downtime, coordinating crews, live-network MACs, and day-to-day delivery across the data hall floor.

• Lead all on-site field execution for fiber and low-voltage scope across shifts, zones, and subcontractors; translate the build plan into daily crew assignments, workface readiness, and measurable production targets.
• Own field safety, permit-to-work discipline, pre-task briefings, housekeeping, and compliance with client and construction site rules; stop work and escrow when conditions are unsafe or nonconforming.
• Direct live-floor MACs and maintenance windows using approved MOP, SOP, and EOP controls, rollback planning, outage avoidance, and coordination with network operations and client stakeholders.
• Oversee installation quality for rack and cabinet build-out, bonding, cable dressing, fusion splicing, MPO/MTP trunk and cassette deployment, labeling, and test readiness.
• Manage field test and remediation workflows including OTDR, OLTS / Tier 1 / Tier 2 certification, defect triage, retest closure, and documentation traceability.
• Coordinate materials, tools, lifts, access, and manpower with inventory, project management, and technical leads so crews remain productive and constraints are removed early.
• Report daily progress, manpower, safety observations, quality issues, and recovery actions to project leadership; drive punch-list closure and readiness for turnover.

• Associate degree or diploma in Electronics, Telecommunications, Network Technology, or related field; bachelor's degree beneficial.
• Strong field leadership experience running structured cabling and fiber crews in active data center or mission-critical environments.
• Hands-on execution depth in MPO/MTP trunk and cassette deployment, fusion splicing, cabinet and rack build-out, telecom bonding, and airflow-conscious cable management.
• Working mastery of fiber testing and certification methods including OTDR and OLTS / Tier 1 / Tier 2, with the ability to interpret failures and direct remediation.
• Demonstrated ability to manage live-network MAC activity without unplanned downtime through disciplined change control, method statements, and escalation management.
• Strong coordination, quality, and documentation discipline across redlines, daily reports, inspection checklists, and turnover records.
• Calm decision-making under schedule pressure, with the presence to lead multiple crews and vendors in a safety-first manner.

• Required:
  
  BICSI Installer 2 or BICSI Technician certification or equivalent demonstrable data center field execution expertise.
• Preferred: FOA fiber certification, manufacturer splicing / test-platform training, OSHA 30, and lift / equipment operator qualifications as applicable.