Sr. Director, Product Management - Financial Transaction Platforms

Sr. Director, Product Management - Financial Transaction Platforms About Blackhawk Network:

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways.

BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at

Blackhawk’s vision is to create meaningful connections between global consumers and brands, through innovative payment technologies. The world leader in store value payments and distribution for gifting and reward is extending that leadership to other payment solutions and channels including digital currencies, promotions, embedded rewards, loyalty, and payment disbursements.

Innovation in payments means evolving our solutions in alignment with how people connect with brands and one another, seeking to understand and contextualize payments & stored value where and how those connections occur. To achieve that vision, Blackhawk is transitioning its physical distribution capabilities to a digitally accessible platform, enabling brands to win new customers, increase engagement and spend, and leverage stored value payments to increase loyalty and incentivize behavior.

One of the biggest opportunities for our network participants is the more than 1 billion consumers interactions that occur every week across a broad range of touchpoints, affording us the opportunity to drive incremental spend and deliver better experiences for consumers and businesses.

Powering these touchpoints through our experience applications are a range of core services which enable the capabilities across our 400K channel touchpoints in a globally scalable composable approach. At the heart of all our product offerings are the root capabilities of Financial Processing & Issuing: card & stored value issuing and processing, real-time transaction switching & routing from POS to Network & Processors, and the settlement, billing & accounting to support all funds movement.

The role of the Sr Director, Product Management of Financial Transaction Platforms is to create services which provide industry-leading capabilities that are flexible across the breadth of BHN’s product landscape, evolve and experiment with products to bring new consumer & client offerings, and innovative leadership to drive consumer market changing new experiences.

This role reports to the VP of Product for Global Core Services and sits alongside our developer experience & data platforms, as well as our global content network. It is responsible for several important outcome (and associated example metrics):

• Evolve robust card & account processing and issuance capabilities to create new consumer products in the prepaid, wallet, RAN and closed loop segments (product types per region, product enrollment, cost per issuance)
• Expand the power of BHN’s network through its transaction switch, POS retail integrations, network schema, processor/service provider connections (network adoption, transaction cost)
• Extend settlement & billing for versatile client offerings including funding management and real-time payments for B2B, innovative pricing, and ultimately offer services as an embeddable option for developers to leverage as a stand-alone SaaS solution (time to order release, cost of funds)

• Financial product offerings for consumers including evolution of prepaid, RAN, & closed loop cards, digital accounts and wallets as a service, disbursement products, and digital spend enablement (in physical and digital storefronts)
• Partners & Vendor selection to aid in consumer product offerings, speed to market, and experimentation
• Network value measurements such as spend, product penetration, and lifetime value
• Strategic partnerships & strategies to support global client’s settlement & billing/currency management securely &…