Banker, Bank Customer Service

Job Summary

We are seeking a Banker / New Accounts CSR for a direct hire opportunity in Pleasanton, CA. This role is ideal for a banking professional with teller, new accounts, and customer service experience who enjoys helping clients choose the right financial products while supporting daily branch operations.

This opportunity offers a professional banking environment with supportive leadership, strong teamwork, and a clear path for growth within branch banking. The role provides exposure to consumer accounts, business accounts, compliance, teller transactions, client relationship building, and cross-selling financial services. Candidates who are service-focused, detail-oriented, and motivated to build long-term client relationships will be well positioned for success.

• Open, maintain, and close consumer and business accounts, including checking, savings, CDs, IRAs, and other account types based on experience level.
• Interview and profile clients to recommend appropriate banking products and services that meet their financial needs.
• Process new account transactions, teller transactions, account documentation, and system uploads accurately and in compliance with bank procedures.
• Cross-sell bank products and services, identify referral opportunities, and support branch profitability and relationship growth.
• Provide courteous, professional service to clients in person and by phone while resolving account inquiries and service needs.
• Maintain compliance with banking regulations, including Bank Secrecy Act requirements, information security standards, and internal policies.

• Compensation: $20.00 to $31.90 per hour.
• Employment type:
  
  Direct hire.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-_Know Your Rights
6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%.pdf

For temporary assignments lasting 13 weeks or longer, Apple One is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

Apple One participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resources

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.