Senior Business Generalist

Position: Senior People Business Generalist
About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform.

The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Job Introduction:

The Senior People Business Generalist provides broad and experienced support across the People function, partnering with People Business Partners, managers, and employees to deliver effective HR programs, processes, and employee support across the organization. This role plays a key part in executing people initiatives, managing employee relations matters, supporting policy administration, and ensuring consistent, compliant, and employee-centred HR operations. The Senior People Business Generalist acts as a trusted day-to-day partner to managers and employees, helps drive process improvements, and contributes to a positive employee experience in a fast-paced, high-growth environment.

The ideal candidate brings strong generalist HR expertise, sound judgment, strong communication skills, and the ability to manage a broad range of people-related matters with professionalism and care.

Key Roles and Responsibilities:

Partner with People Business Partners and People leadership to execute HR programs, policies, and processes that support business needs and employee experience

Provide day-to-day guidance to employees and managers on HR procedures, policies, benefits, and people practices, escalating complex or high-risk matters as appropriate

Support and independently manage employee relations matters of moderate complexity, including intake, documentation, issue resolution, and investigations in partnership with senior People leaders when needed

Coordinate and support onboarding, orientation, internal transitions, and offboarding activities to ensure smooth and consistent employee lifecycle experiences

Partner with Payroll, Total Rewards, Talent Acquisition, People Operations, and other stakeholders to ensure effective execution of people processes and timely issue resolution

Maintain accurate employee records and help ensure compliance with data privacy requirements, labour laws, internal policies, and reporting obligations

Support managers with day-to-day HR needs including policy interpretation, employee questions, documentation support, and people process guidance

Contribute to HR communications, trainings, engagement initiatives, and culture-building efforts that strengthen employee understanding and organizational alignment

Prepare workforce reports, dashboards, and people data summaries while helping ensure data accuracy and useful insights for decision-making

Identify process gaps and inefficiencies and contribute to process improvement projects that increase consistency, compliance, scalability, and operational effectiveness

Serve as a reliable resource for employees and managers, helping resolve issues effectively while promoting a positive, inclusive, and high-performing work environment

Provide guidance and informal support to less experienced People team members where applicable

Basic Qualifications:

5+ years of experience in Human Resources, with strong exposure to generalist, employee relations, or business partner support functions

Strong knowledge of employment laws, HR operations, compliance requirements, and employee lifecycle processes

Experience supporting managers and employees in a fast-paced, high-growth, or complex business environment

Experience with HRIS systems such as Workday, Success Factors, or similar platforms

Strong interpersonal, communication, and relationship-building skills, with the ability to support employees and managers effectively and professionally

Strong organizational skills, attention to detail, and documentation capability

Demonstrated ability to handle sensitive matters…