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IT Support Technical Support

RFID Support Engineer

Job in Pleasanton, Alameda County, California, 94566, USA
Listing for: InfoVision Inc.
Full Time position
Listed on 2026-02-07
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below

We have an immediate Openings with Our Direct Client for a Long-term contract position

Job Title: RFID Support Engineer

Location:
Pleasanton, CA (Onsite)

Duration: 12 months

Job Summary: As an RFID Support Engineer, you will play a crucial role in resolving technical issues and ensuring brand satisfaction. You will work closely with store support, senior engineers, and other team members to provide timely and effective support to our clients. Candidates should have 1-5 years of experience.

Key Responsibilities:

  • Respond to and resolve customer support tickets in a timely manner.
  • Diagnose and troubleshoot technical issues with the RFID vendor.
  • Collaborate with senior engineers to escalate and resolve complex issues.
  • Document and maintain accurate records of support tickets and resolutions.
  • Assist in the creation and maintenance of support documentation and knowledge base articles.

    • Qualifications:

  • Strong understanding of basic networking concepts.
  • Basic understanding of RFID Hardware, Peripherals, and Mobile Devices.
  • Excellent problem-solving and analytical skills.
  • Strong written and verbal communication skills.
  • Eagerness to learn and adapt to new technologies and processes.
  • Previous experience in a customer support or help desk role is a plus, but not required.

    • If interested, please share below details with an updated resume:

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    • Seniority Level

    Mid-Senior level

    Employment Type

    Contract

    Job Function

    Information Technology

    Industries

    IT Services and IT Consulting

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