Gap Inc. Senior Strategy Manager - AI & Store Innovation
Listed on 2026-02-18
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IT/Tech
Data Analyst, AI Engineer, Data Science Manager, Digital Marketing
Overview
About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea — that we all deserve to belong, and on our own terms — is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly?
Join our team.
The Role
The Office of AI at Gap Inc. is seeking a Senior Strategy Manager - AI & Store Innovation to pioneer how emerging technologies transform our physical retail experience. This role will explore and scale AI-powered innovations that enhance store operations, empower associates, and reimagine how customers engage with our brands—Old Navy, Gap, Banana Republic, and Athleta.
You'll focus on bringing ideas from zero to one, building proofs of concept, and shaping scalable solutions that bridge the physical and digital worlds. While retail experience is a plus, the ideal candidate brings deep technical fluency, comfort with enterprise systems, and a proven track record of turning frontier technologies into measurable business impact.
What You'll Do- Lead AI innovation for stores, identifying opportunities where technologies like computer vision, GenAI, IoT, and edge AI can enhance customer and associate experiences.
- Design and drive pilot programs that validate emerging use cases—from intelligent fitting rooms to predictive inventory tools—and guide them from concept through scale.
- Partner cross-functionally with store operations, product, data, and technology teams to align innovation priorities with business and operational goals.
- Evaluate and implement emerging technologies, balancing feasibility, scalability, and enterprise integration.
- Develop business cases and frameworks to communicate the value of in-store AI innovation to executive and brand leadership.
- Establish success metrics and ensure learnings from pilots inform enterprise adoption roadmaps.
- Collaborate with the AI Platform and Consumer Experiences teams to ensure consistent standards and leverage shared tools and models.
- 7-12 years of experience in technology innovation, product strategy, or enterprise digital transformation.
- Strong understanding of modern AI capabilities (GenAI, computer vision, NLP, automation) and how they can be applied to operational or customer-facing contexts.
- Proven ability to lead 0→1 innovation programs - from concept development to pilot execution to enterprise integration.
- Skilled in cross-functional collaboration, balancing business strategy and technical feasibility.
- Excellent communicator able to bridge technical detail and business value.
- Comfortable in ambiguous environments, with a bias toward experimentation and learning.
- Passionate about human-centered technology and the future of connected retail experiences.
- Experience in enterprise innovation labs, AI product strategy, or emerging technology deployment.
- Familiarity with store operations, associate enablement tools, or in-store technology ecosystems.
- Knowledge of Agile practices and leading multi-disciplinary teams.
- Strong analytical, storytelling, and executive presentation skills.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most…
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