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Senior Technical Support Engineer - Enterprise SaaS Escalations

Job in Pleasanton, Alameda County, California, 94566, USA
Listing for: Smarsh
Full Time position
Listed on 2026-05-16
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Engineer
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Smarsh is seeking a Technical Support Engineer to empower customers in managing risks with their digital communications. This individual will provide industry-best service by diagnosing and troubleshooting complex issues, ensuring timely resolutions, and working closely with engineering teams. Candidates should have a college degree in a technical field and a minimum of 3 years in a support role, showcasing excellent communication and problem-solving skills.

Join Smarsh to contribute in a collaborative culture that values innovation and diversity.
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Position Requirements
10+ Years work experience
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