Senior IT Service Desk Lead - AI-Driven Global Ops
Job in
Pleasanton, Alameda County, California, 94566, USA
Listed on 2026-06-02
Listing for:
FyrFly Venture Partners
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Fyr Fly Venture Partners is seeking a Sr. Manager for IT Service Desk to lead their global service desk operations. The ideal candidate will transform teams into high-performing units focused on customer satisfaction and operational excellence. Responsibilities include establishing performance metrics and collaborating with cross-functional teams to implement AI-driven solutions.
Pay includes competitive salary and comprehensive benefits, including 401k, medical, dental, and wellness programs.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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