IT Program Manager

We are seeking a Senior Program Manager to lead the end-to-end strategy, execution, and continuous evolution of our Adobe Experience Platform (AEP) initiatives. Operating within a SAFe Agile framework, you will bridge the gap between technical development teams, data engineers, and business leaders to drive operational excellence and scale our platform capabilities.

Adobe Experience Platform (AEP) & Program Leadership

• End-to-End Ownership: Lead the planning, execution, evaluation, and continuous improvement of enterprise programs centered around the Adobe Experience Platform ecosystem.
• Strategic Alignment: Translate overarching business objectives into actionable AEP roadmaps, clear delivery milestones, and measurable success metrics.
• Change Navigation: Maintain program stability, direction, and momentum during complex data migrations, platform integrations, or periods of ambiguity.

• Strategic Partnership: Partner closely with internal development teams, data engineers, and business leaders to ensure seamless platform delivery and utilization.
• Bridge-Building: Serve as the primary point of contact for all program stakeholders, facilitating transparent communication and aligning technical capabilities with marketing goals.
• Blocker Removal: Proactively resolve cross-team dependencies, technical bottlenecks, and barriers to platform adoption.

• Process Architecture: Develop and maintain robust program documentation, workflows, and governance processes tailored to enterprise platform delivery.
• Data-Driven Insights: Track, analyze, and report on program performance using data, dashboards, and reporting tools to inform key business decisions.
• Risk Mitigation: Identify potential platform integration or timeline risks early, design proactive mitigation strategies, and escalate issues appropriately for timely resolution.

Program or project management experience, with a proven track record of delivering complex, large-scale enterprise platform programs.

Prior experience managing, implementing, or optimizing programs utilizing the Adobe Experience Platform (AEP)

Stakeholder Mastery:
Exceptional communication and relationship-building skills, with extensive experience presenting to and collaborating with senior executive leadership.

Certifications:

PMP, PgMP, or Adobe Certified Expert/Professional designations are a major plus.

Technical & Core Competencies

SAFe Agile:
Deep understanding and practical experience with Scaled Agile Framework (SAFe) concepts, specifically Program Increment (PI) Planning.

Agile Tooling:
High proficiency navigating and managing workflows within Agile methodologies and Confluence/Jira ecosystems.

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.