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Hybrid IT Service Desk Coordinator - Frontline Support Pro
Job in
Pleasanton, Alameda County, California, 94566, USA
Listed on 2026-08-24
Listing for:
BeneSys, Inc.
Full Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Bene Sys, Inc. is seeking an IT Service Desk Coordinator to provide level 1 support for internal users and designated external client funds. You will join a busy, fast‑paced IT Service Desk team delivering world‑class service and professional interaction at all times.
Key duties include password resets, account lockouts, desk moves, phone support, and ticketing system processing. You will triage, document, escalate when needed, contribute to the knowledge base, and ensure courteous, timely
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