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Senior Systems Support Engineer

Job in Pleasanton, Alameda County, California, 94566, USA
Listing for: Dawar Consulting
Full Time position
Listed on 2026-09-22
Job specializations:
  • IT/Tech
    IT Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 47 - 79 USD Hourly USD 47.00 79.00 HOUR
Job Description & How to Apply Below

Pleasanton, United States | Posted on 09/18/2026

Our client, a world leader in life sciences and biotechnology, is looking for a“Senior Systems Support Engineer" based in Pleasanton, CA.

Job Duration:

Long Term Contract(Possibility Of Extension) Pay Rate : $79/hr on W2 Company Benefits:
  • Medical, Paid Sickleave, 401K
Travel:

Local travel to Santa Clara, CA as needed

Job Overview

Seeking a Senior Systems Support Engineer to support laboratory instruments, software, and networked systems used across R&D and Clinical Operations. This role has a strong focus on networking and connectivity
, along with hands-on instrument installation, qualification, maintenance, and troubleshooting.

Key Responsibilities
  • Install,relocate, deinstall, qualify, and perform preventive maintenance and repairs on laboratory instruments and systems.
  • Troubleshoot instrument hardware, software, and network connectivity issues and perform root-cause analysis.
  • ManageIP addressing and connectivity for networked laboratory instruments.
  • Configure and troubleshoot Fortigate firewalls
    , VLANs, switches, routing,DNS/DHCP, and related network infrastructure.
  • Provide onsite and remote IT/networking support for R&D and laboratory environments.
  • Manage service requests and coordinate/triage issues through Service Now
    .
  • Document service, maintenance, and qualification activities accurately in equipment management systems.
  • Execute and support IQ/OQ qualification activities and work within applicable FDA/ISO requirements.
  • Provide technical guidance and training to team members as expertise develops.
Required Qualifications
  • Associate degree in Electrical/Electronic Engineering, Computer Science,IT/Networking, or equivalent experience.
  • 5+years of experience supporting medical/laboratory equipment and/or networked systems in R&D, hospital, or clinical laboratory environments.
  • Hands-on experience with IP addressing/subnetting, VLANs, switches, routers, and firewalls
    .
  • Direct experience configuring and troubleshooting Fortigate or similar firewall/network security appliances
    .
  • Working knowledge of TCP/IP, DNS, DHCP, VPN, and firewall rules.
Preferred
  • Networking certification such as CCNA, Network+, or Fortinet certification
    .
Position Requirements
10+ Years work experience
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