Warehouse Shipping & Export Logistics - Manager

Role Summary

The Shipping & Logistics Manager will oversee end-to-end shipping, receiving, logistics, warehousing, material handling, distribution, and related systems/tools within a manufacturing environment. This role will manage inbound and outbound logistics operations, carrier selection, shipment planning, third‑party warehousing, import/export coordination, inventory accuracy, logistics KPIs, and continuous improvement initiatives. The position will work closely with the Purchasing, Planning, Manufacturing, Sales, Finance, Product Development, Corporate Transportation, and Import/Export Trade Compliance teams to ensure timely, cost‑effective, compliant, and customer‑focused logistics operations.

• Direct inbound and outbound logistics operations, including transportation, inventory control, warehouse activities, safety performance, and logistics quality management.
• Assess and recommend optimal shipping methods, carriers, routing, equipment, and shipment frequency to meet delivery timelines, transportation requirements, and cost targets.
• Recommend carrier base, negotiate competitive rates, and support logistics service agreements and transportation contracts.
• Review shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods.
• Determine shipment space requirements, truckload planning, routing, and legal load limits based on established schedules and weight limits.
• Maintain logistics metrics, customer service logs, process documentation, safety training records, and operational reporting.
• Monitor import and export processes to support legal, regulatory, and trade compliance requirements.
• Oversee worldwide distribution center operations to ensure cost, productivity, accuracy, and on‑time delivery targets are achieved.
• Collaborate with Sales, Order Management, Accounting, Planning, Purchasing, Manufacturing, and Product Development teams to align logistics with business systems and processes.
• Conduct and review audits for storage, distribution, transportation, inventory, and logistics activities.
• Develop and implement methods to maintain accurate inventory levels, including timely and effective cycle count completion.
• Manage logistics RFPs, carrier/service provider reviews, international transportation agreements, and freight forwarder relationships.
• Perform total landed cost analysis and provide regular updates to internal stakeholders.
• Develop and maintain international transportation SOPs with freight forwarders and logistics service providers.
• Drive continuous improvement, good distribution practices, risk mitigation, and contingency planning for critical shipping lanes.
• Evaluate and implement supply chain improvement tools related to cost savings, shipment tracking, visibility, market analysis, and communication processes.
• Monitor logistics provider performance through KPIs, service reviews, and quarterly business reviews.
• Coordinate the claims process for international shipments with freight forwarders and risk management.
• Support global logistics integration projects, including shipping validation, IT systems enablement, trade compliance, and regulatory implementation.

• Directly supervise 4–7 employees within Shipping and Receiving.
• Support interviewing, hiring, training, scheduling, work assignment, performance appraisal, coaching, corrective action, and employee issue resolution.
• Ensure team productivity, process discipline, safety compliance, and customer‑focused execution.

• Bachelor’s degree in Supply Chain, Logistics, Business, Operations, or a related field, or equivalent combination of education and experience.
• 10+ years of experience in shipping, logistics, warehouse, distribution, or manufacturing logistics operations.
• Prior supervisory experience managing shipping, receiving, warehouse, or logistics team members.
• Strong understanding of inbound and outbound transportation, carrier management, warehousing, inventory control, and shipment documentation.
• Experience working with bills of lading, invoices, shipping notices, customer orders, freight…