Service Supervisor

Pleasanton, TX, 3195 Coughran Road, Pleasanton, Texas, United States of America

Pro Frac Services, a PF Holdings company based in Willow Park, TX, was founded in 2016 and operates across key U.S. oil and gas regions, including Haynesville, Eagle Ford, and Permian Basins. It utilizes advanced custom equipment for hydraulic fracturing to maximize well output, streamline operations, and enhance supply chain efficiency.

At PF Holdings, our portfolio of established and dependable companies reliably operate efficiently and effectively, driving innovation and commercial success for the future, for the benefit of industry, our clients, and the world.

• Provides on-site supervision for all stimulation jobs. Acts as company’s representative in dealings with customer on site. Prepares ready-to-work procedures with the service crew to include chemical loading, fluid testing, safety equipment, DOT requirements, customer work order and communicates any special instructions to other management or crew staff. Coordinates and supervises activities of transportation and material-moving equipment. Oversees all crew job activities from leaving home base to servicing at the job locations and return to home base.
• Responsible for all logistics including meeting with tank personnel and coordinating pre-job requirements.
• Performs a full range of supervisory responsibilities including training, scheduling of work, grievances, performance counseling, and recommendations for promotions, demotions and termination of employment. Ensures that all relevant Human Resources and HSE policies and procedures are followed and adhered to.
• Works with customers with special requests including tanks and wellheads. Communicates with them regarding the job before start, during and after service is completed.
• Apply knowledge of industry to analyze and manage day-to-day operations to ensure efficient and effective services for the customer.
• Ensure crew members are meeting customer and company requirements.
• Knowledgeable of Standard Operating Procedures (SOP) and adheres to SOPs.
• Reviews the job parameters and specifics with appropriate personnel in the preplanning stages of the job.
• Verifies all dispatch information, load information, fluid, chemical, and equipment are ready for service.
• Instructs crew members in job procedures, route to location, convoy procedures, rig-up assignments, job assignments, monitoring safety equipment, monitoring communication equipment, and reviewing any special conditions.
• Confirms DOT regulations are observed by all drivers.
• Directs and supervises the designated representative to begin the equipment spotting procedure.
• Conducts a safety meeting with crew prior to start-up, daily, and during the job, if job changes occur after start-up.
• Reviews the finished project with crew when service is complete, and oversees cleanup to prepare for return to home base.
• Prepares reports and schedules to ensure accuracy and efficiency.
• Inspects work performed to ensure that it meets specifications and established standards.
• Instructs work crew in work policies and procedures, and the use and maintenance of equipment.
• Investigates complaints about service and equipment, and takes corrective action.
• Oversees equipment maintenance to ensure that it is in working order. Confirms all equipment is operational.
• Identifies and recognizes changes in circumstances, with attentiveness to security violations or an emergency situation.
• Performs other related duties as required.

• High School diploma or equivalent.
• Two to four years work-related skill, knowledge, experience or vocational training preferred.
• Must pass the required SSIT progression training course.
• General knowledge of principles and processes for providing customer and personal services.
• General knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Sensitive to confidential information.
• Must work independently and as a member of a team.

• Able to read, speak and write English.
• Strong physical and mental health to maintain demanding workload.
• Able to work under stressful conditions at times.
• Climbing – able to go up, down and over equipment in a safe manner using good judgment and proper safety equipment as required.
• Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
• Wear common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, and hard hats.
• Position will consistently dictate 40 hours per week with frequent extended hours as business needs dictate.
• Position will require 24 hours availability, with seven day weeks when workload demands, with time off scheduled per current workload and other staff availability.
• Will require employee to be able to answer telephone calls 24 hours as work conditions…