Sr. Technical Program Manager

Sr. Technical Program Manager

Location:

US-CA-Pleasanton

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways.

BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at

We’re seeking a Senior Manager of Technical Program Management to lead program execution for our B2B Rewards and Payouts portfolio. This is an end-to-end role spanning the complete product development lifecycle—from discovery and planning through delivery, launch, and go-to-market execution. You’ll drive cross-functional alignment across product, engineering, marketing, sales, and operations to deliver complex, multi-team initiatives that power our enterprise rewards and payouts business.

As a craft and practice leader for technical program management, you’ll not only manage a team of TPMs but also shape program management practices across BHN’s broader TPM community, regardless of product domain. You’ll establish standards and approaches that elevate program management effectiveness company-wide while ensuring flawless execution of high-stakes product launches and initiatives.

This position is Hybrid and requires 2 days p/ week in our Pleasanton, CA office.

Program Leadership & End-to-End Execution

• Lead comprehensive program management for the B2B Rewards and Payouts portfolio, orchestrating across product teams, engineering squads, marketing, sales, and operations throughout the entire product lifecycle
• Drive quarterly planning and execution, ensuring alignment between product strategy, business objectives, technical delivery, and go-to-market readiness
• Own product launch planning and execution, coordinating across all functions to ensure seamless market introduction and customer adoption
• Establish program governance, tracking mechanisms, and communication rhythms that provide visibility without creating bureaucracy
• Identify and manage cross-team dependencies, risks, and blockers across discovery, delivery, and launch phases

Strategic Partnership

• Partner with Product Management leadership to translate product vision and strategy into executable roadmaps
• Work closely with Engineering leadership to ensure technical feasibility, capacity planning, and architectural alignment
• Collaborate with Product Marketing to ensure go-to-market readiness, positioning, and launch execution
• Partner with Sales, Account Management, and Customer Success to coordinate customer communications and adoption planning
• Support integration of acquisitions and new capabilities into the rewards and payouts portfolio

Craft & Practice Leadership

• Serve as a craft leader for technical program management, establishing standards, frameworks, and best practices
• Influence program management approaches across BHN’s TPM community, regardless of product domain
• Champion outcome-based planning approaches that focus teams on customer and business value
• Build lightweight, effective program artifacts and processes that enable teams rather than burden them
• Drive continuous improvement in how we plan, execute, deliver, and launch across the organization
• Leverage AI and emerging technologies to enhance program management effectiveness and team productivity

Team Development & Management

• Directly manage, coach, and develop a team of TPMs supporting the rewards and payouts portfolio
• Provide mentorship and guidance that builds TPM capabilities and career growth
• Model collaborative leadership approaches to program management
• Foster a culture of transparency, accountability, and continuous improvement

Required Experience

• 7+ years in technical program management, preferably in B2B SaaS, fintech, or enterprise software environments
• Proven track record managing complex, multi-team programs with significant business…