Assistant Station Manager

Chevron Stations Inc. is looking to hire a Full-Time Assistant Station Manager.

The ideal candidate must have experience in Customer Service Management or Retail Management. Candidates with no Management experience will not be considered.

Location:

Chevron Gas Station CSI #1537 | 5280 Hopyard Road | Pleasanton, CA 94588.

• Paid vacation time.
• Competitive wages are paid out weekly.
• Tuition reimbursement program.
• Medical, Dental, and Vision plans.

$20.96-$31.44

At Chevron Stations Inc. (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard‑working people who value safety, enjoy working as a team, and have a positive work attitude. The perfect fit for our team is self‑motivated, dependable, and able to work effectively & safely in a fast‑paced environment while maintaining 100% total customer focus.

The Assistant Station Manager (ASM) assists the Station Manager (SM) in the overall operations of the retail facility, to meet and/or exceed performance and profit goals according to company objectives. These include but are not limited to: safety, compliance, and providing work direction to staff. The AM role models and demonstrates the company’s core values of safety, diversity, inclusion, integrity, and trust.

• Assisted the station manager with the day-to-day operations of the retail facility.
• Maintain oversight of station operations and staff in the Station Manager’s absence.
• Provide work direction, motivation, and coaching to staff during shifts to ensure assigned tasks are completed in accordance with CSI’s guidelines and expectations.
• Support and adhere to the execution of established safety, security, and quality guidelines, as well as all other CSI policies, procedures, practices, and programs. Respond to accidents or incidents in a professional and timely manner, including escalating to the Station Manager or Business Consultant as appropriate.
• Understand the importance of and ensure all station employees comply with company wage & hour requirements.
• Support and adhere to CSI’s cash/money handling and accountability processes.
• Preserve the safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Role-model safe behaviors.
• Maintain courteous, professional contact with co-workers, customers, vendors, and the community at large.
• Reliable and predictable attendance.
• Perform all duties of Customer Service Representative (CSR) as needed.

• Provide work direction to staff during shifts to ensure station operations are covered including, but not limited to customer service, stocking, cleaning, and food service.
• Assist with product inventory management. This includes but is not limited to:
  • Coordinate with other stations to limit out-of-stocks in stations across the zone.
  • Follow CSI guidance to ensure the correct volume and products in stores. Conduct mini‑audits, as requested, to ensure accurate stock levels.
• Support and adhere to CSI’s cash/money handling and accountability processes; comply with Loss Prevention processes; effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, and credit card, etc.) to efficiently process customer transactions. Provide assistance/training to CSRs as needed.
• Use, operate, clean, and maintain the cleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, hot dog grill, microwave, etc.). Provide assistance to CSRs as needed.
• Inform the Station Manager of any issues or concerns that might affect the store’s customer service, safety record, profitability, or adherence to any Company’s Policies and Procedures.
• Ensure self, station personnel, and contractors on shift comply with CSI’s safety standards; use appropriate personal protective equipment as required.
• Use various computer programs to support the daily operations of the store. Complete daily/weekly administrative tasks regarding retail & gas sales, compliance, daily paperwork, deliveries, invoice processing, etc.
• In the absence of the Station Manager, keep the Business…