Associate Field Service Representative

Eaton’s ES AMER ESS division is currently seeking an Associate Field Service Representative. The expected annual salary range for this role is $68,000 - $99,000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Eaton’s Engineering Service & Systems Division is seeking an Associate Field Service Representative to join our team. Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team.

• Provide field service assistance to customers by supporting Eaton Field Service Representatives in transporting equipment to customer sites, performing installation, startup, maintenance, repair, and electrical power distribution equipment modification.
• Assist office personnel & field service team with assigned tasks.
• Assist with shipping & receiving.
• Perform warehousing & material handling.
• Prepare materials, test equipment and tools so that jobs are properly staged for success.
• Be responsible for both stock and special-order inventory management.
• Maintain records and data entry around reports.

• High School Diploma or higher.
• Regular Driver per Eaton’s Driver Safety Policy; requires a current, unrestricted driver’s license and satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire.
• Eaton will not consider applicants for immigration sponsorship or support for this position.
• No relocation offered; candidates within 50-mile radius of Pleasanton, CA will be considered. Active‑Duty Military Service member candidates are exempt from the geographical area limitation.

• 2-year technical degree or similar experience in military training.
• Minimum 2 years of electrical or mechanical industry experience.
• Experience in basic testing and servicing electrical distribution and control systems is highly desirable.
• Forklift or industrial equipment operation.
• Experience in wiring, reading wiring diagrams and understanding schematics.
• Proficient with hand and power tools for equipment assembly.
• Works well under time constraints and stressful situations.
• Collaborates effectively with the team to meet project deadlines.
• Problem-solving and logical thinking skills.
• Ability to obtain and maintain a valid TWIC card.

• Proficient computer skills.
• Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
• Demonstrated ability to provide service and represent company interests in developing customer relationships to ensure long-term customer satisfaction.
• Must possess and maintain a valid driver’s license to occasionally operate Eaton Fleet Pool Vehicles.
• Must be able and willing to obtain Department of Transportation (Use the "Apply for this Job" box below). qualification and comply with all DOT regulatory requirements, if required.
• Must have the ability to work variable hours, including nights & weekends, and travel within the district / state / region / country based on customer requirements.
• Successfully complete and maintain compliance with Eaton’s safety program and policy.
• Submit to periodic customer required background and drug screenings.
• Perform physically demanding tasks, requiring standing, walking, stooping, squatting, kneeling, reaching, lifting, carrying, pushing, pulling, and using hands to handle and feel. The employee is frequently required to climb and regularly required to lift/carry up to 50 pounds. The employee is frequently required to push/pull up to 50 pounds and occasionally required to push/pull greater than 50 pounds with assistance.

• Guaranteed 40-hour base pay, eligible for overtime and travel premiums.
• Career growth, mentorship and safety training.
• Company toolkit and phone.
• Tuition assistance for ongoing learning.
• Leads program with bonus pay.
• Opportunities across 32 service branches.

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