Field Service Technician

Nikon Metrology is seeking a Field Service Technician for X-ray products to support advanced industrial imaging systems for aerospace, automotive, and electronics manufacturers. In this role, you will install, commission, troubleshoot, and maintain X-ray and CT inspection equipment at customer sites, ensuring high uptime and measurement accuracy. You'll diagnose electro-mechanical and software issues, perform preventive maintenance and upgrades, and train customers on safe, effective use.

Working within a collaborative, quality-driven culture, you'll develop deep technical expertise, travel regularly, and contribute to continuous improvement and innovation for global manufacturing clients.

Responsibilities

• Install, calibrate, and maintain Nikon Metrology X-ray and CT inspection systems at customer sites
• Diagnose and repair mechanical, electrical, and software issues to minimize equipment downtime
• Perform preventive maintenance, system upgrades, and configuration changes per specifications
• Train customer operators and maintenance staff on safe, effective system use and basic troubleshooting
• Document service activities, technical findings, and parts usage in service management systems
• Collaborate with engineering and applications teams to resolve complex technical problems
• Support remote diagnostics and phone/email troubleshooting when not on-site
• Ensure compliance with safety standards and customer facility requirements during all field work

Required Skills

• Field service and on-site customer support
• X-ray or CT imaging system operation and maintenance
• Electro-mechanical troubleshooting and repair
• Reading electrical and mechanical schematics
• Industrial PC, Windows, and system software support
• Calibration and alignment of precision equipment
• Preventive maintenance planning and execution
• Technical documentation and reporting
• Customer training and communication
• Adherence to safety and radiation protection procedures