Call Center Representative

Are you pursuing an exciting career in EMS? Do you want to make a difference in your community? Tri Care Medical Transportation is now hiring Call Center Representatives.

Tri Care Medical Transportation is South Jersey’s premier medical transportation company. We are a large-scale 24/7 operation with over 300 employees and 130 vehicles, providing service from our headquarters in Pleasantville, NJ and two satellite locations in Vineland and Cherry Hill.

• Receive, evaluate and prioritize incoming calls to determine the appropriate level of medical transportation response
• Schedule trips, collect the appropriate information and enter data into computer aided dispatch software (CAD)
• Maintain accurate records and monitor workflow for scheduled appointments
• Operate a multi-line telephone system and various computer systems
• Be courteous and professional to patients, facility employees, co-workers, supervisors and the public at all times
• Have a good understanding of South Jersey geography

• Availability Monday – Friday 5am – 1pm
• Proficient computer skills
• Excellent communication skills
• Ability to work in high pressure situations
• Clean background check
• Negative drug screening

• Competitive compensation starting at $18.25 hr
• Benefits package (Medical, Dental & Vision Insurance) Medical Benefits starting at $10.00 weekly
• Paid time off (PTO)
• 401(k) after 6 months of service
• Paid training and certifications
• Opportunities for growth and advancement
• Annual increases
• $ 5000 Tuition Reimbursement available

JOB TYPE: Full-time

Tri Care Medical Transportation is an Equal Opportunity Employer