Customer Service Representative

Americold - 10953 State Highway 54 E - Responsibilities:
Respond to customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.;
Reports customer feedback to management;
Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes;
Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records;
Assures proper invoicing of accounts by verifying computer-generated invoices