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Sr Customer Service Representative
Job in
Plover, Portage County, Wisconsin, 54467, USA
Listed on 2026-09-01
Listing for:
Americold
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Respond to customer inquiries and complaints across work orders, shipments, and inventory counts;
Serve as primary liaison between customers, warehouse, and office for invoicing;
Schedule loads and maintain reports to ensure loads are empty and closed;
Resolve issues with refused over/short/damaged orders; coordinate recalls;
Oversee clerical duties and paperwork for customer work orders
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