Customer Service Representative - Plymouth

# Customer Service Representative - Plymouth Hot Job Plymouth, IN 46563## Overview Position Type Full Time Education Level High School Category Customer  Service## Description
** Looking for professional, dependable, and caring individuals to become members of our team. Amazing customer service skills is a big plus!
**** Requirements:
*** A positive attitude
* Pass a background check
* High school diploma or equivalent
** Benefits:
*** Health Insurance
* Dental & Vision Insurance
* 401(k) & 401(k) Match
* Paid Training
* Paid Time Off
* Employee Discount
** Responsibilities:
*** Greets customers promptly and courteously.
* Remains professional and resourceful when assisting customers by telephone or in-person.
* Provides product and funding information to customers.
* Completes order intake by computer access and/or manual form. Determine order urgency, establishes the payer source(s), and informs customers of payment responsibilities and schedules appropriate delivery.
* Provides customers with accurate information regarding equipment use, including safety issues and limitations, funding considerations, 3rd party funding coverage, delivery schedules and company billing practices.
* Make calls out to our customers who have borrowed equipment through Alick's and attempt to recollect equipment that is overdue or equipment that is due soon.
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* Schedule:

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* Schedule:

8-hour shift
* Day shift Monday to Friday
* On Call Weekend availability