Team Lead FSQA

Note:

To protect the confidentiality, privacy, and security of The Hershey Company, its personnel, and its interview process, the use of artificial intelligence (AI) tools during interviews to listen, transcribe, record, or assist with answering interview questions is prohibited unless explicitly approved in advance. This is consistent with local data protection laws.

Note:

If you apply for a role at Hershey through our career’s website, we may use technologies that use automation to filter your candidacy based on objective criteria. We also use AI-enabled tools that help us facilitate the selection of our future Hershey talent. These tools may help with activities such as matching and scoring candidates to roles based on requirements and scheduling interviews.

These systems process only the information you provide in your application, including your resume, work history, education, and responses to screening questions. While these technologies assist with certain steps in our recruitment process and may provide recommendations, all final decisions, including those affecting whether candidates advance to subsequent stages in the applicant process, are made by our talent acquisition teams with meaningful human review and independent judgment.

Depending on your location and the specific role you apply for, additional disclosures about our use of AI in recruitment may be provided to you separately.

Why Hershey:

The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, Kit Kat, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more.

At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.

Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.

The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.

You’ll help protect the products and brands people love by leading Food Safety and Quality Assurance support for our Plymouth, Indiana pretzels operation, a high-speed, complex environment producing favorites such as Dots Pretzels and Reese Filled Pretzels. As a Team Lead FSQA, you’ll serve as a key connection point between QA and Manufacturing, helping ensure product safety, quality, regulatory compliance, and continuous improvement across your assigned area.

This is a great opportunity for a hands‑on quality leader who enjoys solving problems, coaching others, using data to improve systems, and partnering across Operations, R&D, Supply Chain, and regulatory teams to keep Hershey moving with confidence.

• Lead QA Technicians on the designated shift, helping manage standard work, support daily execution, and reinforce food quality and safety expectations.
• Support production activities by providing QA guidance, troubleshooting, training, audits, and incident management to meet company and regulatory requirements.
• Plan and execute sampling, analytical, microbiological, environmental monitoring, and retained sample programs; document results and elevate out-of-tolerance findings.
• Coordinate QA verification activities such as sampling plans, specification checks, sensory programs, sanitation verification, hygiene audits, allergen control validation, and HACCP/PEP system checks.
• Investigate quality and food safety incidents, analyze data and trends, identify root causes, and partner cross-functionally on corrective and preventive actions.
• Use systems such as Red…