Assistant Manager

We are seeking a motivated Assistant Manager to oversee the day-to-day operations of a fast-paced retail store. This role ensures all aspects of the store run smoothly, including customer service, inventory control, and sales. You will foster a positive and welcoming environment for customers while supporting and developing a productive team. Reporting to the Store Manager, this role is integral to achieving operational excellence and providing an exceptional shopping experience.

As an Assistant Manager at Goodwill Industries, you will embody our mission to “Empower people to achieve their most abundant life” and uphold our Core Values:
Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

• Recruit, hire, and train team members to build a competent, diverse, and motivated workforce
• Take part in regular meetings to review store performance and help develop improvement strategies
• Enforce safety procedures to ensure a safe and secure environment for both employees and customers
• Oversee and coordinate daily store operations, including sales floor activities, merchandising, inventory management, and customer service
• Take appropriate disciplinary actions to maintain high standards of conduct and performance
• Ensure all departments work collaboratively to achieve store goals and optimize workflow efficiency
• Monitor and mitigate potential security risks, including internal theft and shoplifting
• Maintain clear communication with the Store Manager regarding operations, staff performance, and store challenges
• Monitor employee performance, provide coaching and feedback, and support professional development
• Support in creating and executing corrective action plans to resolve operational concerns
• Perform other duties as assigned to support store operations and team success

• Reliable transportation, a valid driver’s license, and proof of insurance for travel between job sites
• Excellent verbal and written communication skills for interacting with employees, customers, and management
• Experience cultivating a positive, supportive, and productive workplace environment
• High school diploma or equivalent required, or the ability to obtain one through The Excel Center
• Ability to pass a criminal background check and drug screening
• Solid customer service abilities, including resolving concerns and maintaining customer satisfaction
• Demonstrated leadership experience with the ability to motivate team members and ensure accountability

$17 per hour