Practice Assistant II – Gastroenterology

• Greets patients and visitors demonstrating courtesy, service, respect, and privacy.
• Serves as a central communication source in the delivery of patient care.
• Provides accurate information, directions and/or guidance and follows up promptly.
• Performs check in, registration, scheduling, and verification of demographic information.
• Collects co-payments and schedules appointments to accommodate patient needs.
• Acts as liaison between patients and practice staff for optimal service delivery.

• High School diploma or GED required
• 1-3 years related work experience required
• Experience with computer systems required, including web based applications
• Some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access
• Certificate 1 Medical Admin Assistant Cert preferred.

Demonstrates strong patient interaction skills while managing administrative tasks such as check-in, registration, and appointment scheduling. Proficient in using computer systems and Microsoft Office applications to facilitate effective communication and service delivery.

• Patient Care Communication
• Check-In And Registration
• Appointment Scheduling
• Microsoft Office Proficiency
• Medical Administration Certification

• Check-In
• Registration
• Appointment Scheduling
• Demographic Verification
• Co-Payment Collection

• Courtesy
• Respect
• Service Orientation
• Privacy Awareness

• Medical Admin Assistant Certificate

• Patient Care
• Healthcare Administration
• Liaison
• Service Delivery

• Web Based Applications
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft Power Point
• Microsoft Access