HEAP Reception​/File & Mail Clerk

We are looking for a friendly, organized, and dependable Reception / File & Mail Clerk to join our Home Energy Assistance Program (HEAP) team at our Plymouth office. HEAP is a federally funded program that helps eligible low- and moderate-income households with their winter home heating and utility costs. Your work will directly support a program that makes a meaningful difference for individuals and families in our community.

Support the mission of community No

nights, no weekends Half-hour paid lunch Paid holidays Massachusetts

state sick leave Work/life balance Supportive, collaborative team

environment Meaningful work serving local families Seasonal position

with a defined start and end date

• Welcome and assist clients in a professional and compassionate manner
• Answer and direct telephone calls
• Handle confidential information
• Sort, date-stamp, file, and distribute incoming mail
• Maintain organized paper and electronic files
• Scan and upload documents
• Perform copying, faxing, and other general office duties
• Assist with day-to-day administrative needs of the HEAP program
• Work efficiently in a fast-paced environment while maintaining accuracy and confidentiality

• High School Diploma, HiSET, or GED equivalent
• Microsoft Office Suite experience
• Strong computer and organizational skills
• Comfortable learning and using technology
• Ability to work independently and as part of a team
• Professional and compassionate telephone communication skills
• Ability to interact respectfully and effectively with a diverse clientele
• Ability to manage a busy workload while maintaining accuracy

• Position: HEAP Reception / File & Mail Clerk
• Status:
  Full-Time, Seasonal
• Hours:
  
  37.5 hours per week
• Schedule:
  
  Monday?
  
  Friday, 8:30 a.m.?4:00 p.m.
• Pay: $21.18/hour, non-exempt, hourly
• Season:
  Approximately October 15, 2026, through April 30, 2027
• Location:
  
  SSCAC Main Office, 71 Obery
• Street, Plymouth, MA Employment Requirements Must be at least 18 years

of age Must be able to speak and understand English References will be

required upon hire Positions are open until a suitable candidate is

selected.