Airline Customer Experience Agent
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, Airport Operations & Services
American Airlines is seeking a Customer Service Agent in Massachusetts. You will engage with passengers and freight forwarders, promoting tours, assisting with check-in, and ensuring efficient travel operations.
The role requires familiarity with Sabre or similar systems, a bilingual capability at select locations, and compliance with security and regulatory checks. On-site airport work includes varied shifts, including weekends and holidays.
We have an opening for a Airline Customer Experience Agent in Boston, MA, United States within Management & Operations.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 24.796 - 33.062.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Airline Customer Experience Agent role in the description above.
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