Host, Entertainment & Gaming, Customer Service Rep

Job Overview

We are seeking a friendly, organized, and reliable Host to join our team. You will be the first and last point of contact for our guests, shaping their dining experience. This role requires an excellent multitasker who thrives in a fast-paced environment.

• Guest Relations: Welcome guests warmly upon arrival and thank them as they leave.
• Seating Management: Monitor the dining room flow, manage the waitlist, and seat guests efficiently.
• Phone Operations: Answer incoming calls, take reservations, and answer general inquiries.
• Takeout Management: Accept, double-check, pack, and organize takeout and delivery orders.
• Financial Transactions: Handle cash, process credit cards, and accurately cash out customers.
• Station Cleanliness: Maintain a clean, organized, and sanitized front-of-house host station.

• Availability: Must have open availability to work weekends and holidays.
• Transportation: Must possess reliable transportation to ensure punctual arrival for all shifts.
• Communication: Clear verbal communication skills for phone and face-to-face interactions.
• Basic Math: Strong basic math skills for handling cash and calculating change accurately.
• Physical Stamina: Ability to stand, walk, and remain active for long periods.