Treasury Management Product Manager

Rockland Trust is a full‑service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision‑making, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long‑standing philosophy— Where Each Relationship Matters —guides how we work with our customers, colleagues, and communities every day.

At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values‑driven culture that encourages professional growth, innovation, and work‑life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long‑term careers.

We are seeking a detail-oriented and analytical Treasury Management Product Manager to support the development, enhancement, and lifecycle management of the Bank’s treasury products and services. This role partners closely with Treasury Sales, Operations, Technology, and Risk teams to drive product performance, vendor management, continuous enhancement, and day‑to‑day support of treasury solutions that support client needs and generate sustainable fee income.

• Support the growth and profitability of the Treasury Management product portfolio by identifying opportunities to increase product adoption, supporting pricing strategies, and improve overall revenue performance.
• Serve as primary relationship manager for key Treasury Management product vendors, particularly Merchant Services, driving and ensuring strong performance standards, contractual compliance, risk oversight, and continuous product enhancement.
• Oversee key third‑party vendor relationships and collaborate with distribution channels to develop sales strategies, enablement tools, and market initiatives that increase product adoption and revenue generation.
• Manage assigned product enhancements, updates, and new product launches, including digital banking capabilities and treasury platform enhancements.
• Maintain comprehensive product documentation including product guides, procedures, pricing structures, and internal reference materials for all Treasury Management Products.
• Track product performance metrics and prepare regular reporting dashboards.
• Develop business cases for new treasury product initiatives, including market research, competitive analysis, and a cost/benefit analysis in adherence to the Bank’s product project plan.
• Monitor Treasury Management product portfolio performance, including revenue trends, utilization, and client adoption metrics, and recommend pricing, feature enhancements, or sales strategies to drive growth.
• Monitor industry trends and competitor treasury offering to identify opportunities for product enhancements, new solutions, and improved market positioning.

• Partner with Treasury Sales, Commercial Lending, Operations, Technology, Compliance, Risk, Marketing, and Finance teams to ensure successful product implementation, client experience, and regulatory alignment.
• Utilize Salesforce and internal reporting tools to identify treasury opportunities within the commercial portfolio and support stronger collaboration between Commercial Lending teams and Treasury Management Sales.
• Continuous review of process/procedures (Operations) to ensure positive customer experience while mitigating risks
• Assist in gathering and documenting business requirements for system enhancements.
• Participate in UAT testing and product rollout activities.

• Provide subject matter support to internal teams and assist with complex client inquiries related to Treasury Management products and services.
• Develop and deliver product training and internal communications to support product…