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IT Service Desk Lead; Hybrid — Windows & Security

Job in Plymouth, Plymouth County, Massachusetts, 02360, USA
Listing for: InfiCare Staffing
Full Time position
Listed on 2026-07-14
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 70000 USD Yearly USD 55000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Lead (Hybrid) — Windows & Security

Infi Care Staffing is seeking an IT Service Desk Specialist for a hybrid role in Plymouth, MA. The candidate will provide first-line support for Windows and banking applications, troubleshoot Windows 11, AD, VPN, MFA, and log incidents in ITSM systems.

The role requires 2–3 years in IT service desk or technical support, preferably with banking/financial services exposure, and strong communication skills in a regulated environment. Opportunity for growth and documented SOPs is provided.

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