Head of AI-Driven Digital Workplace & End User Services
Job in
Plymouth, Plymouth County, Massachusetts, 02360, USA
Listed on 2026-08-18
Listing for:
Harvard Business Publishing
Full Time
position Listed on 2026-08-18
Job specializations:
-
IT/Tech
AI Business & Operations, Digital Media & Production
Job Description & How to Apply Below
Harvard Business Publishing in Boston is seeking a Director, Digital Workplace and End User Management to redesign how colleagues experience technology—from reactive ticketing to proactive, AI-powered self-service. You’ll build a small, outcomes-driven team and deliver measurable improvements in user experience, efficiency, and risk reduction.
You’ll lead transformations of the Help Desk and end-user services, design AI-first capabilities with Copilot integrations, scale Intune-based endpoint
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