Program Manager - Business Process Modeling

We are seeking a Program Manager over Process Improvement to support multiple ongoing initiatives and improve business processes across the organization. This individual will be onsite in Central Connecticut. The team is currently using Sharepoint as a documentation tool and need a improved process. This person will work cross functionally to capture current-state workflows, translate discussions into clear process maps/flowcharts using BPM tools such as SAP Signavio and ensure processes are well-documented and easily accessible.

They will lead initiatives end to end, including process documentation, root cause analysis, solution design, implementation planning, and performance measurement, while collaborating closely with stakeholders at all levels. This role also involves leveraging technology to automate manual processes, configuring and optimizing systems, developing tools and applications, and ensuring successful rollout of enhancements. The ideal candidate is highly analytical, collaborative, and has a strong focus on change management/continuous improvement.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• Experience with Business Process Mapping and Modeling (BPMN processes and SAP Signavio)
• Ability to work cross functionally and translate business discussion into clear process flow
• Experience working on multiple projects simultaneously
• Process driven mindset
• Experience working in large, enterprise environments