Business Development Representative - Plymouth, Michigan, United States

Business Development Representative

Victory Automotive Group, a family owned and operated company with over 50 locations, is seeking a motivated and ambitious representative to assist in building our business and delivering excellent customer service.

The Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Sales and Service departments.

• Manage all incoming sales and service appointment queries (phone or internet) by scheduling appointments, confirming pending appointments, and following up with missed appointments.
• Coordinate questions and issues with the appropriate department personnel.
• Track sold vehicles and hot sheets.
• Confirm special order parts.
• Help follow up with phone and internet sales leads.
• Manage all required paperwork and records, preparing documentation (forms, reports, etc.) when needed.
• Provide administrative assistance as needed.
• Perform other duties as assigned.

• High school diploma or GED.
• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.).
• Highly professional and dependable.
• Working knowledge of the automotive industry a plus.
• Strong organizational and time‑management skills.
• Strong computer and internet skills, including Microsoft Office suite.
• Dealership and Reynolds and Reynolds experience a plus.
• Outstanding communication skills.
• Professional appearance and work ethic.

• Competitive pay based on experience.
• Medical benefits.
• Paid vacation.
• Holidays.
• Professional workplace.
• Non‑smoking workplace.
• Drug‑free workplace.
• Opportunity for advancement.
• Direct deposit.
• 401(k) with company match.

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

We are an Equal Opportunity Employer and a drug‑free workplace.