Application Engineer

Application Engineer page is loaded## Application Engineer locations:
Plymouth, MItime type:
Full time posted on:
Posted Todayjob requisition :
RLaser Applications Engineers works as a part of the Laser Applications Laboratory group demonstrating feasibility of TRUMPF laser welding/cutting systems and technologies to industrial customers. In this role you will communicate directly with customers, prepare customer demonstrations and process samples for different industries. You will be a part of a highly skilled team of laser and material experts. Your goal is to support sales by ensuring best in class customer satisfaction in the pre-sales technology evaluation process and customer after-sales support.
** Principle

Duties & Responsibilities *
* * Manage and execute customer application trials and demonstrations, including communication with customers, evaluating technical requirements, preparing, and processing customer applications, writing reports and following up with customers.
* Support complex application projects at TRUMPF and at the customer.
* Host customer visits together with sales and communicate directly with customers regarding applications and technology
* Act as an internal consultant on materials science related to laser processing
* Routine communication with Laser Applications Laboratory in TRUMPF Competence Centers regarding new applications
* Support Regional Sales Managers and Industry Managers with strategic and key applications
* Taking responsibility for strategic application
* Support applications in at least two different technologies
* Support customers on long term development projects
* Contribution of original work to internal applications network
* Take part in laboratory equipment need reviews, bringing recommendations and feedback to the attention of the management
* Set up and operate TRUMPF equipment
* Maintain laboratory areas and equipment in excellent working condition and ensure assigned laboratory and ancillary equipment are maintained
* Up to 25% travel
** Education & Experience
*** 2-5 years of relevant practical experience
* Associates or bachelor’s or master’s degree in engineering or Materials Science, or equivalent combination of training and experience in technical field
* Experience in laser processing, marking, laser micro machining or materials science preferred (depending on exact position)
* CNC or robotic programming, material science and vision systems skills considered a plus
* Must have natural curiosity towards new innovations and technologies
* Strong problem-solving skills are essential to solve problems independently for internal / external customers
* Must demonstrate sound judgment with strong attention to detail and strong organizational skills, and have ability to prioritize and focus in a dynamic team-oriented environment
* Operate and program TRUMPF equipment or have prior experience operating similar equipment.
* Good understanding on fundamentals of laser materials processing, including laser, process and material parameters, and laser safety
* Independently setup and execute application trials
* Write application reports, research reports and statements of work
* Basic understanding of the mechanical and electrical machine data

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