Hybrid Compute Lead

Azure IaaS Specialist/Admin (L2 Level) Windows Azure IaaS Specialist/Admin at the L2 level who will assist in the day-to-day management and optimization of our Azure infrastructure services.

The candidate will provide critical support and maintenance to ensure the stability and performance of our Azure environments.

Key Responsibilities:


• Infrastructure Support:

• Provide L2 support for Azure IaaS services, including troubleshooting and resolving issues related to virtual machines, networks, and storage.

• Monitor system performance and assist in resource optimization efforts.


• Automation and Scripts:

• Use Power Shell or Azure CLI to automate routine tasks and streamline operational procedures.

• Assist in deploying Infrastructure as Code (IaC) solutions using Azure Resource Manager templates.


• Security and Compliance:

• Implement and maintain security best practices for IaaS resources, ensuring compliance with company policies.

• Assist in conducting regular security assessments and audits.

• Documentation and Reporting:

• Maintain accurate documentation for system configurations and operational procedures.

• Prepare reports on infrastructure performance and provide suggestions for improvements.

Qualifications:

• 7+ years of experience managing Azure IaaS environments.

• Familiarity with Azure services and proficiency in scripting with Power Shell.

• Strong analytical skills and attention to detail. Azure IaaS Specialist/Admin (L3 Level)

Summary:

Require a highly skilled Azure IaaS Specialist/Admin at the L3 level to lead the architecture, implementation, and high-level support of our Azure infrastructure services.

The role involves handling complex issues, optimizing infrastructure, and providing strategic guidance.

Key Responsibilities:


• Advanced Infrastructure Management:

• Design and implement complex Azure IaaS solutions, ensuring alignment with business objectives.

• Lead troubleshooting and resolution for high-level technical issues.


• Expertise in Automation:

• Develop advanced Infrastructure as Code (IaC) solutions using ARM templates, Power Shell, and Terraform.

• Lead the integration of Dev Ops practices within the infrastructure management process.


• Security and Audit Compliance:

• Lead initiatives on infrastructure security and ensure adherence to regulatory compliance.

• Conduct detailed security audits and respond to emerging security threats.


• Collaboration and Strategy:

• Collaborate with architecture and development teams to deliver robust infrastructure solutions.

• Mentor junior staff and provide expert guidance to enhance team capabilities.

Qualifications:

• 10+ years of experience in Azure IaaS environments.

• Extensive knowledge of Azure services, networking, and experience in scripting and automation.

• Strong leadership and problem-solving skills.

Certifications:

• Microsoft Certified:
Azure Solutions Architect Expert

• Additional advanced Azure certifications are a plus.

To adhere to quality standards, regulatory requirements and company policies to ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

To independently resolve tickets & ensure that the agreed SLA of ticket volume and time are met for the team.

To provide support for on call escalations /L3 level support and doing incident & problem management Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.