Network Systems Administrator

Position Summary

Under the supervision of the Information Services Director, this is a technical support level position in the Information Services Department. The position encompasses a combination of network and systems administrator duties and will be required to provide technical support for servers (physical and virtual), network and systems, enterprise backup and recovery, disaster planning coordination, cybersecurity related duties, telecommunications support, township‑wide end‑user support, Microsoft 365 administration and support, and other Information Services related functions and operations as necessary.

• Responsible for the management and maintenance of the township’s network infrastructure ensuring reliable operation, optimal performance, security and availability, integrating automation processes where appropriate, including the township’s physical and virtual server (VMware) environment.
• Troubleshoot system and network related issues by running diagnostics, documenting problems and resolutions, and assessing impact issues.
• Monitor systems and network performance and take corrective actions when necessary to prevent downtime and disruptions, including LAN, WAN and wireless infrastructure.
• Perform regular systems updates and patches to ensure network stability, security and compliance.
• Perform and monitor regular server data backups and test backup systems to ensure successful restoration and disaster recovery operations.
• Network administration including Microsoft Active Directory, Group Policy Management, Endpoint Protection, VMware, Veeam, Cisco Systems and Switches, Microsoft SQL and Windows Servers.
• Be directly involved with the management and support of cybersecurity related functions.
• Systems administration involving multiple computer management systems across all township departments.
• Ensure that all information systems and networks operate according to internal standards, external accrediting agency standards, regulatory agencies and legal requirements.
• Work with network hardware and software including routers, switches, firewalls and other network devices.
• Implement new network hardware and systems where necessary to increase optimum device utilization and performance.
• Collaborate with other Information Services team members, other township departments and vendors as it relates to the township networks and systems.
• Provide support for end‑users across all township departments, addressing network‑and computer related concerns and resolving technical issues promptly.
• Keep abreast of changing technology and techniques through research as well as attend conferences, workshops and seminars as appropriate.
• Review new equipment and software offerings and provide recommendations for purchase, prepare statistical analyses and reports.

• 4 or more years of proven professional experience in a technical IT role, preferably as a Network Systems Administrator.
• Bachelor’s degree in Computer Science or Information Technology is preferred.
• Thorough knowledge of principles, methods and practices related to information systems, networks and telephone communications.
• In‑depth knowledge of networking protocols (TCP/IP, DNS, DHCP, etc), VPN, firewalls.
• Strong technical knowledge and experience in disaster recovery implementation procedures and testing.
• Thorough knowledge of a variety of computer applications and hardware and software nomenclature.
• Ability to utilize current network tools to perform analyses, generate reports and categorize data.
• Working knowledge and experience with current Windows server and Windows desktop operating systems.
• Working knowledge and experience in Microsoft Windows Active Directory and Group Policy Management.
• Working knowledge with endpoint protection, VMware, Cisco Systems and Switches, Microsoft Windows and SQL.
• Experience with Microsoft 365 environment.
• Experience with network automation or scripting (e.g., Power Shell).
• Strong technical problem‑solving skills.
• Excellent oral and written communication skills.
• Ability to work independently and as a team member.
• Possess a…