Quality Manager

Skyway Precision is seeking an experienced and results-driven Quality Manager to lead and oversee all quality-related activities supporting manufacturing operations and business processes. This position is responsible for ensuring compliance with IATF 16949, ISO 14001, customer-specific requirements, and internal quality standards while driving continuous improvement throughout the organization.

The Quality Manager will play a critical role in maintaining customer satisfaction by ensuring that all products and services consistently meet or exceed customer specifications. The ideal candidate is a strong leader with experience in automotive manufacturing, quality systems management, problem-solving methodologies, and team development.

• Ensure compliance with IATF 16949, ISO 14001, customer-specific requirements, and Skyway Precision quality policies and procedures.
• Develop, implement, and maintain quality procedures, work instructions, and standards.
• Support internal and external audits and ensure timely resolution of audit findings.
• Monitor quality system effectiveness and identify opportunities for continuous improvement.

• Monitor process capability for key product and process characteristics and report performance metrics to management.
• Review manufacturing processes to ensure capability in meeting customer quality requirements.
• Monitor Statistical Process Control (SPC) data and communicate findings to management.
• Ensure quality spills are effectively contained, and clean points are established and communicated internally and externally.

• Serve as the primary point of contact for customer quality-related issues.
• Ensure customer complaints, rejections, and quality concerns are effectively communicated throughout the organization.
• Lead customer corrective action activities and ensure timely submission of all required documentation.
• Verify corrective actions are implemented, effective, and closed within customer and internal timelines.
• Provide technical support to customers when required to ensure product acceptance and satisfaction.

• Coordinate PPAP activities for new and existing products and ensure timely completion of submissions.
• Support supplier quality initiatives and collaborate with suppliers to ensure compliance with quality requirements and documentation standards.
• Assist in resolving supplier quality concerns and implementing corrective actions.

• Coordinate Gage Repeatability and Reproducibility (GR&R) studies utilizing Quality and Manufacturing personnel.
• Ensure calibration systems are maintained, current, and properly documented.
• Verify measurement equipment is suitable, accurate, and compliant with customer requirements.

• Lead, mentor, and develop Quality Department personnel.
• Train employees on quality standards, procedures, and job responsibilities.
• Evaluate and assess team members' competency and effectiveness in performing assigned duties.
• Provide technical guidance and support to Quality, Manufacturing, Engineering, and other departments.

• Partner with Manufacturing, Engineering, Operations, and Supply Chain teams to improve processes and product quality.
• Support root cause analysis, problem-solving initiatives, and continuous improvement projects.
• Promote a culture of quality, accountability, and customer satisfaction throughout the organization.

• Bachelor's degree in Engineering, Quality Management, Manufacturing, or a related field preferred.
• Minimum 5 years of quality experience in a manufacturing environment.
• Minimum 3 years of leadership or supervisory experience preferred.
• Strong knowledge of:
  • IATF 16949
  • ISO 14001
  • Core Quality Tools (APQP, PPAP, FMEA, MSA, SPC)
  • Root Cause Analysis methodologies
  • Corrective Action processes (8D, 5 Why, etc.)
• Experience interacting directly with customers and suppliers regarding quality issues.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong analytical, organizational, and communication skills.

• Experience in automotive or precision manufacturing environments.
• Quality certifications such as CQE, CQA, or related certifications.
• Experience leading internal and external quality audits.
• Knowledge of statistical analysis and process capability studies.

• Quality Systems Management
• IATF 16949 &…