Pro Shop Attendant

Fox Hills Golf & Banquet Center, a Heritage Golf Group property, is an upscale golf and event destination nestled in the beautiful countryside of Plymouth, Michigan. With 600 acres of lush scenery, the center offers 63 holes of golf with breathtaking views and has been recognized as one of Michigan’s top public golf courses and wedding destinations, earning numerous awards over the past 40-plus years.

Plymouth, MI

Part‑Time

Competitive

• Free Golf on any of our 3 courses
• Free Foot Golf

To provide exceptional customer service to all golf patrons. Keep lines of communication open among all areas to include hosts, outside service and management. Provide golf staff with pertinent information in areas such as changes in tee times or cancellations, additional golfers not on tee sheet, weather alerts, and other customer needs.

• Keep an open line of communication with all golf personnel throughout your shift.
• Watch out for inclement weather and keep the appropriate staff aware of weather conditions.
• Perform opening and closing duties related to the golf shop and clubhouse.
• Handle the check‑in procedures for all customers.
• Inform customers about the facility (prices, sales promotions, special events, hours of operation, etc.).
• Maintain a neat and clean environment in the golf shop (clean counters, shelves, and windows) and straighten merchandise and change displays to maintain a “fresh” look.
• Answer telephone calls and set up tee times following the facility’s procedures.
• Sell and promote merchandise, and assist with inventory restocking.
• Be responsible for the cash drawer.
• Keep work area clean (empty trash, vacuum, dust—daily).
• Close the point of sale at the end of each duty shift in strict compliance with established closing procedures.
• Perform other duties as assigned.

• Basic knowledge of golf.
• Basic knowledge of computers.
• Ability to handle a fast‑paced work environment.
• Strong verbal communication skills.
• Ability to understand and follow oral and written instructions.
• Ability to apply common sense in carrying out instructions furnished in written, oral, or diagrammatic form.
• Must be flexible and adapt to situations that do not follow standard operating procedures.
• Ability to speak clearly, listen carefully, and use personal judgment and specialized knowledge to give information to people.

It must be recognized that all specific duties cannot be listed and that responsibilities will change accordingly as the need arises. The pro shop will be responsible for accomplishing unforeseen tasks that relate to assigned functions. As conditions warrant, this job description shall be amended from time to time.