Public Safety Officer at Memorial Healthcare in Owosso

Public Safety Officer at Memorial Healthcare in Owosso

April 25, 2025

Memorial Healthcare is hiring a full‑time Public Safety Officer. This is a professional uniformed, first responder position within the Office of Public Safety that provides emergency, public safety, physical security, and protection and preparedness services to the Memorial Healthcare Center (MHC) organization, under the direction of the Manager of Public Safety. The hired applicant should strive for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience.

Additionally, they should recognize and demonstrate understanding of patient and family‑centered care.

• Varied shifts: 6 a.m. or 6 p.m.
• Salary: $16.64/hour

• Employs various proactive patrol techniques and strategies to ensure the safety and security of all MHC‑affiliated persons, property, and assets. Acts as a key facilitator in promoting the department’s client‑centered public safety approach. Engages in formalized community‑oriented problem‑solving and crime prevention measures whenever possible. Utilizes self‑initiated collaborative partnerships to identify and reduce MHC’s exposure to internal and external risks and threats.
• Provides a visible deterrence to crime, prohibited activities, or suspicious activities in public and non‑public areas, including the main campus, outlying buildings, grounds, parking areas, stairways, tunnels, mechanical areas, or patient treatment areas.
• Ability to physically intervene during crises. This includes the functional ability to physically restrain people, requiring retention of trained knowledge under stress. It also includes the ability to meet significant physical demands, including those of a struggle with someone physically larger and heavier, while making all possible efforts not to inflict injury. It includes the ability to continue requesting or directing compliance from people while restrained.
• Responds quickly and effectively to emergency and non‑emergency situations. Verbally and/or physically intervenes during the crisis. This includes the functional ability to grasp various situations quickly, develop rapport with emotionally disturbed people, understand when people are not processing information, and be supportive or directive as needed.
• Decisively responds to assigned calls for service, emergent situations, and critical incidents occurring during the shift. Employs the Incident Command System (ICS) when addressing developing events. Conducts an initial assessment of the incident, determining the appropriate course of action, and remedies the situation following established training/standards.
• Upon assignment, leads and/or provides support for investigations. Applies specialized skills and training in collecting evidence, conducting interviews, managing cases, performing surveillance, securing crime scenes, and other related investigative functions.
• Acts as a first responder to all fire and life safety incidents. Provides initial assessment of the situation and determines the appropriate response. Initiates ICs protocols and acts as interim Incident Commander until the problem is resolved and/or released from duty. Following MHC policy, containment and suppression actions, search/rescue measures, and evacuation protocols are implemented as necessary. Secures the affected area pending the arrival of emergency services and controls access until relieved.
  
  Makes notifications to appropriate individuals—files complete and accurate incident reports.
• Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.

• Enforces and abides by all policies and guidelines of MHC.
• Monitors the conduct of visitors on the premises. Confronts and interviews unauthorized persons, as needed.
• Responds to “Code” calls (i.e., Grey,…