HVAC Service Mechanic

Brief Description

GEM Service is a trusted adviser to leading organizations in the healthcare, industrial, commercial, and education sectors. Our expertise and unequaled implementation capabilities include HVAC Maintenance/Repairs/Projects, facility management, buildings installation and service, commercial duct cleaning, air and hydronic balancing and comprehensive supply side and demand side energy solutions.

We are searching for an energetic professional to join our growing team as a HVAC Service Mechanic. The service position is responsible for the installation, maintenance, and repair, and servicing of heating, ventilation, and air conditioning (HVAC) systems in the commercial and industrial settings in the Metro Detroit Area. This role involves troubleshooting HVAC equipment, ensuring equipment operates efficiently, and the ability to provide excellent customer service.

The service position must have the ability to work with current software technologies to deliver the highest customer value to our customer base. Applicants for this role should hold an active union card.

• Perform routine maintenance on HVAC systems, including testing, inspecting, lubricating, and replacing parts as required.
• Demonstrate the ability and knowledge to diagnose and repair system malfunctions, including electrical components, controls, piping, refrigerant lines, and mechanical components such as motors and pumps.
• Test, measure, and document system performance to ensure optimal efficiency.
• The ability to use diagnostic tools to troubleshoot and identify issues in the HVAC systems.
• The ability to assist customer and provide the best customer solutions for repairs and replacements.
• Communicate effectively with customers regarding service issues, recommendations, and system capabilities.
• Provide field quotations as needed to address on the spot repairs in a timely fashion.
• Maintain accurate up to date information of service calls, work performed, tool usage, and parts used.
• Complete service reports with current technology and warranty documentation in a timely manner.
• Follow all company safety protocols, regulations, and guidelines related to HVAC work.
• Stay updated on local codes, laws, and safety standards.
• Maintain an organized inventory of tools and equipment.
• Work with service operations to order materials and supplies as needed to execute service work in a timely manner.

• Strong knowledge of HVAC systems, tools, and maintenance procedures.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to support team members that require mentorship.
• Physical stamina and the ability to life heavy equipment and work in various environments.
• Familiarity with safety standards and compliance regulations.

• High school diploma: technical degree or HVAC certification preferred.
• Valid HVAC technician license or certification preferred.
• Active union card.

GEM Service is an Equal Employment Opportunity Employer.