Logistics Dispatcher; Entry Level

Logistics Manager

In this role, you'll oversee shipments from assignment through final delivery, ensuring freight moves efficiently, customers stay informed, and carriers receive exceptional support.

This is an excellent opportunity for someone looking to build a long-term career in logistics. The ideal candidate thrives in a fast-paced environment, enjoys solving problems, and can effectively balance customer service, operational efficiency, and profitability.

Growth Opportunity:
This position offers a clear career path into leadership within transportation and logistics operations.

• Manage shipments from assignment through final delivery
• Monitor load boards and ensure freight is covered in a timely manner
• Source and secure carrier capacity within established rate guidelines
• Maintain accurate shipment status updates within the Transportation Management System (TMS)
• Track pickup and delivery performance to ensure service expectations are met
• Identify delays, service risks, and transportation disruptions before they impact customers
• Resolve transportation exceptions and operational challenges
• Escalate unresolved issues while documenting action plans and next steps

• Serve as the primary point of contact for carriers and transportation providers
• Build and maintain strong carrier relationships to support capacity needs
• Provide proactive shipment updates, ETAs, and service notifications
• Partner closely with account management and operations teams
• Troubleshoot service issues and coordinate timely resolutions
• Balance customer expectations, carrier relationships, and profitability goals
• Deliver an exceptional customer experience in a high-volume environment

• Monitor shipment profitability and operational performance
• Document carrier rejections, capacity constraints, and service issues
• Support reporting initiatives and maintain data accuracy
• Assist with transportation metrics and performance tracking

• Bachelor's degree preferred OR equivalent work experience
• Minimum of 1 year of experience in logistics, transportation, dispatching, brokerage, or supply chain operations
• Experience with in trucking, transportation, 3PL, brokerage, or fleet operations strongly preferred

• Proficiency with Microsoft Excel, including sorting and filtering data, basic formulas, pivot tables, reporting functions, working knowledge of Microsoft Outlook and Word, ability to learn and navigate Transportation Management Systems (TMS)

• Understanding of transportation and logistics operations
• Knowledge of FMCSA and DOT regulations preferred
• ELD/eLog experience is a plus

• Strong communication and interpersonal skills
• Customer-focused mindset
• Ability to build and maintain professional relationships
• Highly organized with strong attention to detail
• Comfortable managing multiple priorities in a fast-paced environment
• Effective problem solver with critical thinking skills
• Self-motivated and able to work independently
• Strong sense of urgency and accountability
• Professional, collaborative team player
• Ability to remain calm and make sound decisions under pressure

• Opportunity to grow within a rapidly evolving transportation operation
• Clear path toward leadership and management opportunities
• Fast-paced, team-oriented environment
• Exposure to all aspects of transportation and logistics operations
• Opportunity to make a direct impact on customer success and operational performance
• If you're looking to grow your career in transportation, logistics, or supply chain operations and enjoy working in a dynamic, customer-focused environment, we'd love to hear from you.

Job Type & Location

This is a Permanent position based out of Plymouth, MI.

Pay and Benefits

The pay range for this position is $50000.00 - $55000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Full benefits, med, vision, and dental

Workplace Type

This is a…