Administrative Licensing Advisor

About Golden Care

Established in 1976, Golden Care (also known as National Independent Brokers, Inc.) is among the nation’s leading privately-held long-term care insurance brokerages and a recognized leader in the senior market. All of their products are hand-selected from top-rated carriers in our industry. Golden Care has been involved in the development of numerous long-term care policies and services tailored to meet the unique needs of today’s Americans.

They also specialize in other products such as Critical Care Insurance, Life/LTC Hybrid Insurance Plans, Medicare Supplements, Medicare Advantage Plans, Prescription Drug Coverage, Life Insurance, Annuities and Identity Theft Protection. This company and its nationwide fleet of agents have made it a priority to provide quality long-term care solutions and insurance protection at the lowest costs and highest quality service.

Golden Care, an Integrity company, is headquartered in Plymouth, Minnesota.

Licensing Advisor

The Licensing Advisor will provide a high level of support for our customers by receiving, reviewing, filing, and submitting contracts, licenses, applications, and various other types of administrative work. Process contracts and licensing for agent appointments with carriers in a timely manner with accuracy, as well as potentially confirming agent appointments.

• Accurately enter, verify, and update data in internal systems.
• Ensure completeness and correctness of submitted documents.
• Maintain records and route documents appropriately.
• Provide timely and professional customer service.
• Follow established procedures for document processing and follow-up.
• Respond to inquiries and resolve issues related to submitted documents.
• Process agent contracts, licenses, and commission schedule updates with accuracy and efficiency.
• Process updates, changes, and additions to contracts, licenses for agent appointments, licensing forms from carriers in system, and commission schedules for and from carriers in system.
• Participate in additional projects and reports as assigned periodically throughout the year.

• High school diploma or GED (required); a business-related education is preferred but not required.
• Licensing or contracting experience is preferred but not required.
• Typing speed of at least 35 WPM (onsite test required).
• Prior administrative or customer service experience is preferred.
• Interpersonal skills – conveys a friendly, positive attitude while maintaining professionalism.
• Maintains confidentiality.
• Effective communication skills in person, by phone, and in writing.
• Ability to follow written and verbal instructions.
• Basic computer skills, including familiarity with email, Microsoft Office, Adobe, and internet navigation.
• Experience with multi-line phone systems is preferred.
• Strong organizational and multitasking abilities.
• Able to work independently and collaboratively.

• Medical/Dental/Vision Insurance
• 401(k) Retirement Plan
• Paid Holidays
• PTO
• Community Service PTO
• FSA/HSA
• Life Insurance
• Short-Term and Long-Term Disability

The general pay scale for this open position is $20 - $23 per hour. Pay for a selected candidate will be determined within the pay scale based on one or more of the following factors: candidate’s experience, skill set, education level, and/or location.

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge.

Why? Because we put our people first! At Integrity, you can start a new career path at a company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of…