Front Desk Administrator

Company: Rebound Orthotics & Prosthetics, Inc.

Location: West Health, 2805 Campus Dr, Ste 101, Plymouth, MN 55441

Schedule: Monday–Friday, 8:00 AM – 4:30 PM

We are seeking a dynamic and highly organized Front Desk Administrator to serve as the welcoming face of our organization. This role is vital in ensuring smooth daily operations by managing front desk activities, providing exceptional customer service, and supporting administrative functions. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills to foster positive interactions with clients, visitors, and team members alike.

This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and friendly environment.

• Greeting and assist patients and visitors in a professional and friendly manner
• Answer and manage incoming phone calls
• Schedule patient appointments and coordinate calendars
• Proactively contact patients to arrange appointments
• Learn and utilize patient management software (
  Opie
  )
• Manage office email and text communications
• Order office and clinical products as needed
• Receive and organize inventory; put products away appropriately
• Maintain a clean, organized, and welcoming office environment
• Provide occasional coverage at Buffalo or Waconia office locations as needed

• Proven office management or administrative experience in a fast-paced environment
• Strong computer literacy and comfortable learning new software system
• Excellent organizational skills with the ability to prioritize tasks effectively
• Customer service experience demonstrating professionalism in client communication and support
• Ability to work independently and as part of a team
• Prior administrative or medical office experience preferred, but not required

• Business casual or scrubs required
• Not permitted: athletic wear, jeans, sandals, slides, or open‑toed shoes

(Available after 3 months of employment)

• 401(k) plan
• End‑of‑year bonus
• Paid mileage outside of regular business travel

This position is based in a professional healthcare setting with a strong emphasis on patient care, teamwork, and efficiency.