Chief Merchant Officer

Overview

A Tradition of Excellence. Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out. Our associates travel across the globe, exploring the latest styles and innovations in materials such as porcelain, glass, ceramic, travertine and other natural stones. With a network of more than 140 stores, we offer a wide selection of high-quality tile products, exclusive designs, expert staff and excellent customer service.

Job Description

The Senior Vice President, Chief Merchant Officer is a critical leadership role responsible for overseeing all aspects of the product lifecycle, from strategic planning and inventory management to vendor negotiations and team leadership. This position shapes the company’s brand identity, manages cash flow, and ensures alignment with market trends and consumer demands.

• End-to-End Supply Chain and Operations:
  Sourcing and Procurement;
  Vendor Management (globally);
  Strategic Sourcing (globally within existing and new origins);
  Procurement (globally replenishment and forecasting);
  Transportation (international costing & optimization);
  Continuous Improvement (suppliers, transportation, distribution);
  Technology (SAP, GIB, Project
  44);
  Mentoring team and cross-functional collaboration.
• Product Management and Lifecycle:
  Up on trends in industry;
  Material Master Administration (Set-up, status);
  Cost, Pricing & Margin structure (Costing Optimization).
• Design and Product Development:
  Coordinate Design Partnerships;
  Design Partnership relationships;
  Continuous Improvement (partnerships, designs, processes).
• Distribution, Transportation and Manufacturing:
  Manufacturing globally with partners and internal capabilities;
  Distribution Operations (receiving, storage, shipping);
  Transportation (domestic internal and 3rd party optimization).
• Inventory Management:
  Monitor and control inventory levels to ensure optimal stock placement and availability.
• Vendor Negotiations:
  Lead negotiations with vendors to secure favorable terms and agreements; manage supplier relationships and contracts to ensure consistent product quality, availability, and competitive pricing.
• Team Leadership:
  Provide strategic direction to Purchasing, Supply Chain, and Distribution teams; align with Store Experience, Web, Training, and Marketing; mentor and develop team members.
• Brand Identity:
  Shape and reinforce the company’s brand identity; collaborate with Marketing to create impactful campaigns and messaging.

• Proven experience in product strategy, merchandising, and vendor management, preferably in the tile, flooring, or building materials industry.
• Strong leadership skills with the ability to inspire and manage cross-functional teams.
• Expertise in inventory management, pricing strategies, and contract negotiations.
• In-depth knowledge of market trends, consumer behavior, and industry best practices.
• Excellent analytical, communication, and decision-making skills.
• Bachelor’s degree in business, marketing, or a related field; advanced degree preferred.

At The Tile Shop, we are committed to developing the whole you, not just the work you. Our benefits program is our investment in you as an important contributor to our success, and we offer a highly competitive package.

• Medical Benefits
• Health Savings Account (HSA)
• Medica Value-Added Services
• Virtual Care
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• 401(k) Matching
• Employee Discount

The Tile Shop is an Equal Opportunity Employer