Senior Programs Manager - Fire & Safety

Description

SENIOR PROGRAMS MANAGER - FIRE & LIFE SAFETY

This position is based out of our Plymouth, MN office

An Arch Key Solutions company, Pro Key is an integrated facility services provider optimizing mechanical, electrical, technologies and specialty systems across the full asset lifecycle. Nationally located with strategic local teams positioned across the United States, our all-star team is committed to keeping your facility's assets performing reliably and at peak efficiency.

Responsible for leading the market strategies and bid-to-operations lifecycle for Fire and Life Safety Operations, and other similar support programs. This position oversees the development and implementation of the above service offerings and ensures the growth strategy is comprehensive and consistent with the Company's vision and growth strategy at-large, in alignment with all Company policies, procedures, key objectives, and regulations.

• Ideally, this person would be able to work from our Plymouth, MN office.
• Fire and Life Safety systems knowledge.
• desire to make an impact with a growing company.
• Sales and operations experience.

• Leads and supports growth and business sustainment strategies and acts as primary point of contact for Fire and Life Safety Operations, and others cradle to grave (e.g., grant writing, funding support, installation, operations, maintenance, and monitoring).
• Evaluates industry and business trends, analyzes performance, and responds with necessary business change recommendations.
• Partners with business development teams to optimize the go-to-market strategy and supports proposal development and other client-facing materials with the pursuit team and marketing professionals.
• Drives new and expanded business opportunities through prospecting, networking, relationship building, and selling additional services to current client base.
• Directs coordination and governance of sales activities throughout the sales process including qualifications, discovery, proposals, pricing presentations and negotiations.
• Establishes and maintains strong relationships with industry experts through participation in introductory meetings, proposal and capability pitches and contract negotiations.
• Builds and maintains strategic and effective relationships with program managers, clients and prospective clients, project teams, specialty contractors, vendors, suppliers, user groups and others that reflect and support the Company's core values and meet or exceed the customer's expectations.
• Provides regular and high-quality technical advice, mentoring, training, and assistance to work team and other co-workers as needed.
• Consistently makes decisions in an attentive and safe manner to ensure the safety and health of self and others.
• Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities.
• Promotes and models the Company mission, vision and values through exercising sound and ethical business practices, championing all elements of diversity, equity, and inclusion (DEI) and providing high quality services and programs as they relate to clients, subcontractors, co-workers, suppliers, and the public.

• Bachelor's degree or equivalent work experience in fire protection engineering, FSET, business administration, service management or a related field. Advanced degree and/or PMP certification is preferred.
• Minimum 5-7 years of experience with program/project management and in partnership with marketing and/or sales functions.
• Demonstrated excellent understanding of the Fire and Life Safety industry, clientele, and government incentive programs. Experience and skills to work closely with proprietary information and maintain confidentiality.
• Advanced experience and proficiency in Microsoft Office 365, Excel, Word, Outlook, SharePoint, etc. Strong experience with business intelligence tools (i.e., Sales Force and PowerBI). Broad experience with other software and financial systems.
• Proven expert-level experience using quantitative skills to solve advanced problems and deal with a variety of options in complex situations. Excellent ability to problem-solve both independently and working as a team. Draws upon the analysis of others and makes strong and reliable recommendations.
• Extensive training, skills, and a thorough understanding of program/project management and the project life cycle.
• Exceptional written,…